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Athenaeum Press : Questions : Limited Edition Letterpress Prints

Questions:

   

How do I buy prints?
Is this site secure?
How soon do orders ship?
How can I pay for my order?
How do the prints ship?
What is letterpress printing?
What is your return policy?

How do I buy prints?

 

Easy. Go the Store section of the site and browse until you find the print of your dreams. Click on either the image or it’s title and you will go to the detail page of that print. Here you can view all of the details of the print, like size, colors, edition, price, and different photos of the print. If you would like to purchase it, click “BUY ME ”. This will add the print to you shopping cart and show you any other items that you may have in the cart. When you are ready to check out, verify that the cost is correct and continue to checkout. You will then be asked to enter your billing and shipping information through a secure connection. Once you click “place order”, your transaction is made. You will receive a receipt for your records and your order will be shipped within a few days.
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Is the site secure?

Yes, the credit card transactions are secure. Athenaeum Press does not store any credit card information. All transactions go through PayPal.
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How soon do orders ship?

Orders are usually processed, fulfilled, and shipped within 5-7 business days from the date the order is placed. If you don't get it as soon as you hope... don't bust my chops. Just send me an email and we'll see where it's at.
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How can I pay for my order?

Currently we accept credit cards, debit cards, and we're working on just straight PayPal. For security reasons, we do NOT store any credit card information. If you're totally scared of the internet boogie man, send me an email and we'll find a solution.
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How do the prints ship? Orders in the US are shipped flat, through USPS Priority Mail for a flat rate of $6 per order. If you live outside the US, there may be additional shipping fees.
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What is letterpress printing? Letterpress printing is a form of relief printing. It has been left behind in the world of commercial printing by much faster and larger offset presses. For a detailed explanation of the letterpress and our printing process, see the letterpress page.
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What is your return policy?

If you are not satisfied with the print that you have purchased for some reason, I will gladly offer you an exchange or a refund, up to 30 days after the purchase. Merchandise must be returned in original, resalable condition.
If you would like to return something, please email me at orders[at]athenaeumpress.com.
Make sure to include your order number, contact information, and the reason you would like to return the print.
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